Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

MindKind Collective ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website and services.

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1. Information We Collect

We may collect the following types of information:

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a. Personal Information

When you use our services, book a consultation, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing information

• Any details you voluntarily provide during sessions or through contact forms

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b. Usage Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited and time spent

• Device and operating system information

• Cookies and similar tracking technologies (see section 7)

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2. How We Use Your Information

We use your information to:

• Schedule and provide consultations

• Process payments and manage billing

• Communicate with you about your sessions or inquiries

• Improve our services and user experience

• Ensure the security of our website and data

We do not sell, rent, or trade your personal information.

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3. Confidentiality of Session Content

All information shared during consultations is kept strictly confidential. We will only disclose information if:

• You provide written consent

• Required by law or court order

• There is a risk of serious harm to yourself or others

• There is suspicion of abuse or neglect (as mandated by law)

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4. Third-Party Services

We may use third-party tools for:

• Booking (e.g., Calendly, Acuity)

• Payments (e.g., Stripe, PayPal)

• Email communication (e.g., Mailchimp)

These providers have their own privacy policies. We encourage you to review them separately.

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5. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services

• Comply with legal, regulatory, or professional obligations

• Resolve disputes or enforce our agreements

You may request deletion of your personal data at any time (subject to legal and ethical obligations).

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent (where applicable)

• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [Insert Email Address].

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7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.

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8. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.

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9. Children’s Privacy

Our services are not intended for children under the age of 18 without parental consent. We do not knowingly collect personal data from minors.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
🌐 Website: [Insert URL]